Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as efficiently as possible. Please review the information below to understand how our shipping process works.
Order Processing
Orders are typically processed within 1–3 business days after they are placed. During periods of high demand, processing times may take slightly longer.
Once your order has been processed, it will be dispatched to the shipping carrier.
Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Time
After processing, the estimated delivery time is typically 7–15 business days, depending on your location.
Please note that delivery times are estimates and may vary due to factors such as:
-
International shipping logistics
-
Customs inspections
-
Local postal service delays
-
High seasonal demand
While most orders arrive within the estimated timeframe, occasional delays can occur.
Shipping Cost
We offer free standard shipping on all orders unless stated otherwise during checkout.
Any applicable shipping fees will always be clearly shown at checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 2–5 business days to become available as the shipping carrier updates their system.
Shipping Destinations
We currently ship to most European countries and selected international destinations.
If we are unable to ship to your location, this will be indicated during checkout.
Address Accuracy
Customers are responsible for providing accurate shipping information when placing their order.
If an incorrect or incomplete address is provided, delivery delays may occur. If you notice a mistake in your shipping details, please contact us as soon as possible so we can attempt to update the order before it is shipped.
Customs, Duties and Taxes
For international shipments, customs duties or import taxes may apply depending on your country's regulations.
These charges, if applicable, are the responsibility of the customer and are determined by local customs authorities.
Delayed or Lost Packages
If your order has not arrived within 30 business days after shipment, please contact our support team and we will investigate the issue and assist you with a solution.
Contact
If you have any questions regarding shipping or your order, please contact our support team.
Email: info@glareva.com
We typically respond to inquiries within 24–48 business hours.
Company Name: JCQ DS LTD
Company Registration Number: 17068913
Company Adress: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM